Terms & Conditions

This information is provided in accordance with the Financial Services Reform Act 2001 (Cth) and other relevant legislation. It includes information that will assist you in determining if this insurance is right for you and further, if you should consider other insurance policies to meet your risk management needs.

It is essential you read these terms completely and contact Action Entertainment Insurance Pty Ltd if you have any questions relating to your policy or the information contained herein.

Who is Action Entertainment Insurance Pty Ltd?

Action Entertainment Insurance Pty Ltd (CR 237473) is a Corporate Authorised representative of Action Insurance Brokers Pty Ltd, (AFSL 225047) which is a licensed Insurance Broker.

General Advice Warning

By arranging this policy for you, Action Entertainment Insurance Pty Ltd have not taken into account any specific business or personal information relating to your financial objectives, risk profile or specific needs for insurance. It is your responsibility as the policy holder / insured party, to ensure this policy is suitable for your needs. If you require specific advice as to your needs or the suitability of this policy, please feel free to call Action Entertainment Insurance.

Responsibility to read your insurance policy

As the policy holder, it is your responsibility to review the cover provided and ensure it meets your needs. We ask now that you read the documents we have provided including, the policy wording and Product Disclosure Statement (where it has been provided as a legal requirement), schedules and endorsements. Contact Action Entertainment Insurance if you have any concerns about the adequacy of the policy documents.

Cooling off period

Under Section 1019B of the Financial Services Reform Act, you may have the right to return this policy and receive a full refund of premium and charges (except where Govt regulations prohibit the return of charges). You must exercise this right within 21 days of receiving confirmation of cover and this must be done in writing or electronically. If you have lodged a claim during that period, you cannot exercise the right to return it. Please refer to policy for further information on the Cooling Off period.

A Renewal of your policy is a new Contract

The insurance policy is valid for the period stated on the certificate. A new contract of insurance will be created on renewal.

Cancelling your policy

If you choose for any reason to cancel this policy before it has run its full term, you must give us a written request by email to This email address is being protected from spambots. You need JavaScript enabled to view it., and the cancellation of the policy will only take effect from the date we receive that request. Please refer to policy for further information on cancellation of policies.

Amending or Changing your policy

If you wish to change any part of this policy, please call us on 1300 655 424 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. Please note that changes cannot be back-dated. Any changes are subject to approval, and may incur an increase in premium.

Binder Advice Warning

In arranging this Insurance policy for you, it is important that you are made aware of the following information:

Action Entertainment Insurance Pty Ltd is a Corporate Authorised representative of Action Insurance Brokers Pty Ltd, (AFSL 225047) which is a licensed Insurance Broker. Whilst in most cases, we act as an agent of you, our client, we have not done so in this instance.

This policy has been arranged under a "Binder" between Action Insurance Brokers Pty Limited and the Insurance Company. A binder is an arrangement where we, the broker, act as an agent of the insurance company and not the client. We have such arrangements to obtain the best possible cover and price on a specific type of insurance policy.

Whilst we believe our offer to arrange this insurance policy is well based, any recommendation we give you does not take into account you're personal or business or specific needs or financial

Your Duty of Disclosure

Before you enter into a contract of insurance or renew a contract of insurance with an Insurer, you have a duty under the Insurance Contracts Act (1984) to disclose to that insurer, all information which you believe is relevant to that Insurer's decision whether to accept the risk of insurance, and if so, on what terms. You have the same duty to the Insurer when you alter, endorse, renew or change a contract of insurance.
Your duty, however, does not require disclosure of matters:

  • that diminish the risk to be insured
  • that are of common knowledge
  • that the Insurer knows, or ought to know in the course of their ordinary business
  • as to which compliance with your duty is waived by the Insurer

You are also required to tell the insurer if any of the following has occurred in the last 12 months:

  • an insurer has refused, cancelled, or imposed a non standard excess on any of your other insurance policies or required you to accept special or unusual terms on other policies
  • you or any person benefiting under this policy has been charged or convicted of a criminal offence
  • the risk covered under this policy has changed since it was originally insured, to the extent that now may be an increased risk for the insurer.

If you fail to meet your duty of disclosure, your insurer may have the right to deny, reduce or refuse your claim.